Making your neighbourhood heard.
Complaints, proposals and thank-yous, through official channels. And the reply, out in the open.
The problem
You send a complaint to the town hall… and then, silence.
We often complain about problems in the neighbourhood, but it always ends the same way: everyone complains on their own and you never hear back.
That's why we built
Xibarri
A platform where neighbours post complaints, proposals and thank-yous, see what others have reported and follow the response from the administration.
How it works
From complaint to response, step by step.
- 01
Post it
A complaint, a proposal or a thank-you. With a photo and a location, in under a minute.
Broken pavement on Carrer Major
Carrer Major, 24
Tap a type to see examples - 02
Gather votes
See what other neighbours have reported and back what affects you too. Nobody complains alone.
- 03
We send it through official channels
Xibarri sends it through the right channel for each town or public body: the municipal incident and complaints system, the town hall's registry or the official email.
- 04
The response is on record
When the administration replies through those channels, the response lands on Xibarri: what was sent, when, what they answered and how long they took.
The whole process, transparent.
For the first time, everyone can see where every neighbourhood request stands.
- How many people back each complaint or proposal
- When it was sent to the responsible body
- What the administration replied
- How long it took to reply
- What's still pending and what's been solved
- When the town hall acts on neighbours' priorities, and when it doesn't
Xibarri doesn't replace the official channels.
It uses them.
And makes it all visible.
From the moment it's sent to the response.
Xibarri in one minute
See how it works and share it with your neighbourhood group.
Turn the sound on to hear it.
The more neighbours join, the stronger we are.
The more support the same problems get, the harder they are to ignore.